Terms of Service

If anything remains unclear or you have any questions please contact us by emailing online@halstudios.net a team member will respond to you and assist with your query.

Terms and Conditions

Terms and conditions for online purchases:

HAL STUDIOS strives to provide the best service possible to best understand our online terms and conditions please take the time to read the following. If anything remains unclear or you have any questions please contact us by emailing online@halstudios.net a team member will respond to you and assist with your query.


Intellectual property:

The Site and the content on the Site including, but not limited to text, graphic images, photographic images, audio, video excerpts, program code such as HTML, CSS and Javascript are subject to copyright, trademarks and other intellectual property rights. These rights and any of the material on the Site are owned by or licensed to HAL STUDIOS and may not be reproduced, transmitted, communicated, adapted, distributed, sold, modified, publishished or otherwise used, except as permitted by statute or with our prior written consent.


Information Provided by HAL STUDIOS:

Information about goods on the Site is based on material provided by third party merchants, suppliers and/or product manufacturers. Except as required by law (including the Australian Consumer Law) we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.

Due to photographic and screen limitations associated with the representation of products, some actual products (including, in particular, clothing, apparel and shoes) may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Site.

Sizing:

The standard sizing used throughout HAL STUDIOS is Mens sizing unless stated otherwise. For footwear we list all sizing in US mens.


Pricing:

All prices are in Australian dollars (AUD). Prices listed on the website do not include delivery charges. Prices listed on the website do include GST. GST will be deducted at the checkout for all international orders (shipping outside of Australia).


Payment Methods


Shopify Payments:

We accept credit card payments via Shopify Payments (Visa, Mastercard & American Express). All information is encrypted using SSL encryption, which prevents unauthorised access to card details. You will be asked for your card number, its period of validity and the CCV. You may receive follow up requests to verify you have obtained this information legitimately.


PayPal:

PayPal allows secure payment with your Paypal account or credit card. You will be redirected to Paypal to finalise your order. Once your order is completed, you will be automatically redirected to halstudios.net Please allow your payment screen time to finish loading or your order may not process correctly.


Afterpay:

Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. In some cases, Afterpay may require you to make a payment at the time of purchase. You must be over 18 years old and be the authorised holder of an eligible debit/credit card. All orders are subject to Afterpay’s approval – for example, if you have any overdue payments, Afterpay will not be available to you. Afterpay will automatically try to process payments on the scheduled dates from your card. If a payment is not processed on or before the due date, late fees will apply – initial $10 late fee, and a further $7 if the payment remains unpaid 7 days after the due date.


Order Cancellations:

Please note, after you have placed an order, a receipt is automatically generated and mailed to you confirming the purchase intent. This receipt does not constitute a contract, and HAL STUDIOS reserves the right to cancel the corresponding order at any time, due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent activity or for any unforeseen reason or circumstance. In the event that your order is cancelled by HAL STUDIOS the refund will automatically go to your nominated credit card that was charged on the initial order.


Afterpay Order Cancellations:

Please note that any Afterpay order cancellations will incur a fee to the total of 10% of your order value.


Changing an order:

To make changes to an order we require you to contact us within 2 hours, We cannot make changes to an order that has been shipped. If you decide to change an order that has already been dispatched you may be required to return the goods (at your own expense), for complete information please refer to our Returns and Exchange policy found Here.


HAL STUDIOS Special Releases:

Once an order is placed on a special / limited release or HAL STUDIOS collaborative release, the sale is considered final and can not be cancelled or altered. No exceptions. Due to a high volume of orders on special releases, we ask for your patience and that you allow up to 2-3 business days for orders to be processed and to receive tracking information.


Limited Releases (In-store and online):

Strictly one pair per customer  on Limited release items.

For Raffles there is one entry per person permitted, Anyone entering more than once will automatically be disqualified.

No returns on any limited  release product, unless the product is faulty or damaged.

For in-store and online purchases we may request proof of identification in the form of Drivers licence or passport.

HAL STUDIOS reserves the right to determine suspected resellers and cancel any orders without notice or warning.

Orders that do not comply with these terms will be cancelled.

Any Orders with an address that is known to be a freight forwarding company will be cancelled.

Orders may be cancelled if there is no recognisable first and last name, the billing and shipping addresses differ in country or the name differs from the name on the account registered with HAL STUDIOS.


Fraud Protection :

In the cases deemed necessary by HAL STUDIOS we may ask to verify the authenticity of a proposed purchaser by requesting the customer to email a scan of a government-issued photo ID and the front and back of their credit card. This information is not kept on file and is used only to verify that a proposed purchase is legitimate. If so requested, please send an email to online@halstudios.net with the required attachments. Any documents provided will be destroyed after the indented use is completed.


Availability:

HAL STUDIOS does not guarantee the availability of items listed on www.halstudios.net. If we are out of stock on an item you ordered, we will notify you as soon as possible via email. Depending on vendor availability and season-to-season availability, sold out items may not be restocked. Placing an order with HAL STUDIOS does not establish a binding contract, orders may be cancelled at any time due to insufficient stock, credit card errors or declinations, suspicion of fraudulent activity, etc.

We reserve the right to limit quantities of items purchased by each customer. In addition, we reserve the right to cancel any order or part of an order.


07:57:51
© 2022 HAL STUDIOS
DIRECTED BY JOHN BOUQUET
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